Check out our Frequently Asked Questions below. If you still need help please contact us.
Where do you ship to?
Kitschy Kawaii ships all over the world.
How long does shipping take?
All items will be shipped via the United States Postal Services via First Class Mail. Your order will ship within 5-7 business days from your purchase date, travel time will vary between locations. US orders will typically arrive within 3-5 business days past the shipment day unless extraordinary circumstances arise in the world. We can NOT guarantee the arrival date once the item has been passed over to our shipping partners. International orders can take between 2 to 6 weeks to arrive unless extraordinary circumstances arise.
If your item becomes lost or damaged in the mail, please contact us ASAP so we can help you. We may resend, refund, or split extra shipping costs but that is up to our discretion at that time.
How do I track my order?
If you choose a shipping method that includes tracking, you can view your shipping email to get the tracking number and link. You can also log in on this website to view your order and any traking information.
Do you accept returns?
At the moment we do not accept any returns on our items. If you have any questions about this please feel free to reach out.
I have another question!
Feel free to reach out via our Contact page for any other questions you may have.